> ## Documentation Index
> Fetch the complete documentation index at: https://docs.monieswitch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Usage

> Understanding our pricing structure and transaction fees

# Transaction Fees

## Inflows

We charge a percentage fee plus a fixed amount for all incoming transactions:

<CardGroup cols={2}>
  <Card title="Percentage Fee" icon="percent">
    1.3% per transaction
  </Card>

  <Card title="Fixed Fee" icon="naira-sign">
    100 NGN per transaction
  </Card>
</CardGroup>

<Note>
  The maximum fee charged per transaction is capped at **2,000 NGN**.
</Note>

## Payout Fees

Our payout fees are tiered based on the transaction amount:

<ResponseField name="Transaction Tiers" type="Tiered Pricing">
  <Expandable title="Tier Details">
    | Transaction Range  | Fee per Transaction |
    | ------------------ | ------------------- |
    | Below 5,000 NGN    | 10 NGN              |
    | 5,000 - 50,000 NGN | 25 NGN              |
    | Above 50,000 NGN   | 50 NGN              |
  </Expandable>
</ResponseField>

<Card title="Example Calculation" icon="calculator">
  For a payout of 60,000 NGN, you would be charged 50 NGN as it falls in the highest tier.
</Card>

## Fee Structure Breakdown

<AccordionGroup>
  <Accordion title="Small Transactions (< 5,000 NGN)">
    * Flat fee: 10 NGN
    * Best for: Small value transfers and micropayments
  </Accordion>

  <Accordion title="Medium Transactions (5,000 - 50,000 NGN)">
    * Flat fee: 25 NGN
    * Best for: Regular business transactions and everyday payments
  </Accordion>

  <Accordion title="Large Transactions (> 50,000 NGN)">
    * Flat fee: 50 NGN
    * Best for: Bulk payments and large value transfers
  </Accordion>
</AccordionGroup>

<Warning>
  All fees are automatically deducted from the transaction amount. Make sure to account for these fees when planning your transfers.
</Warning>

## FAQ

<AccordionGroup>
  <Accordion title="When are fees charged?">
    Fees are deducted at the time of transaction processing. For inflows, fees are deducted before the amount is credited to your account. For payouts, fees are added to the transfer amount.
  </Accordion>

  <Accordion title="How is the 1.3% calculated?">
    The percentage fee is calculated on the total transaction amount before adding the fixed fee. For example:

    ```
    Transaction: 10,000 NGN
    Percentage fee: 10,000 × 1.3% = 130 NGN
    Fixed fee: 100 NGN
    Total fee: 230 NGN
    ```
  </Accordion>
</AccordionGroup>

<Card title="Need Help?" icon="headset" href="https://monieswitch.com/contact">
  If you have questions about our billing structure or need clarification on fees, our support team is available 24/7 to assist you.
</Card>