Support and resources
Billing & Usage
Understanding our pricing structure and transaction fees
Transaction Fees
Inflows
We charge a percentage fee plus a fixed amount for all incoming transactions:Percentage Fee
1.3% per transaction
Fixed Fee
100 NGN per transaction
The maximum fee charged per transaction is capped at 2,000 NGN.
Payout Fees
Our payout fees are tiered based on the transaction amount:Example Calculation
For a payout of 60,000 NGN, you would be charged 50 NGN as it falls in the highest tier.
Fee Structure Breakdown
Small Transactions (< 5,000 NGN)
Small Transactions (< 5,000 NGN)
- Flat fee: 10 NGN
- Best for: Small value transfers and micropayments
Medium Transactions (5,000 - 50,000 NGN)
Medium Transactions (5,000 - 50,000 NGN)
- Flat fee: 25 NGN
- Best for: Regular business transactions and everyday payments
Large Transactions (> 50,000 NGN)
Large Transactions (> 50,000 NGN)
- Flat fee: 50 NGN
- Best for: Bulk payments and large value transfers
All fees are automatically deducted from the transaction amount. Make sure to account for these fees when planning your transfers.
FAQ
When are fees charged?
When are fees charged?
Fees are deducted at the time of transaction processing. For inflows, fees are deducted before the amount is credited to your account. For payouts, fees are added to the transfer amount.
How is the 1.3% calculated?
How is the 1.3% calculated?
The percentage fee is calculated on the total transaction amount before adding the fixed fee. For example:
Need Help?
If you have questions about our billing structure or need clarification on fees, our support team is available 24/7 to assist you.