Upgrade your account

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Prerequisites

1. Your business profile is a fully verified starter account with all required information and documents.
2. You have the necessary authorization to make changes to your account.

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Upgrade Process

1. Access the Upgrade Page
   • Log in to your account and navigate to the “Settings” section.
   • Look for the “Business Information” section.
   • If your account is a Starter account, you will see an Upgrade Account button.

2. Review and Update Account Details
   • Click the Upgrade Account button to open a dialog box.
   • On the page, Fill in the required fields:
     • Business Name (field will be auto-populated with your current business name, which you can update if needed.)
     • Business Category
     • Business Registration Number
     • Business Address
     • State
     • Country
     • City
     • Postal Code (Optional)
   • Click the Save and Continue button.

3. Upload Business Documents
   • On the next page, you’ll need to upload your business documents, including Form 7A and Form 2A.
   • Click the Upload Document to attach the required files.
   • Once the uploads are complete, click the Save and Continue button.

4. Add Director’s Details

• On the final step, you’ll need to provide your director’s details.
• Click the Add Director’s Details button to open a modal.
• Fill in the required fields:
  • First Name
  • Last Name
  • Director’s BVN
  • Date of Birth
  • Director’s Government Issued ID
• Click the Upload Document to attach the director’s ID document.
• Review the information and click Add Director’s Details to save the details.
• You can repeat this process to add multiple directors if needed.
• After adding all the required director details, click the Submit button to complete the upgrade request.

5. Review and Confirm
   • Carefully review the upgrade details, including the selected plan, payment method, and director’s information.
   • If everything looks correct, click Submit to finalize the process.

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Verification and Approval

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Troubleshooting

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Next Steps