Bulk transfer

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Overview

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Getting Started

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Step 1: Download Required Files

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Transfer Template

1. Navigate to the Bulk Transfer section in your dashboard
2. Click the “Download Template” button
3. Save the Excel template to your computer

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Bank Sort Codes (Optional)

1. Look for the “Download Bank Sort Codes” option
2. Click to download the complete list of supported banks and their codes
3. Use these codes as reference when filling out your transfer template

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Preparing Your Transfer Data

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Template Structure

• Amount
• Bank Code
• Account Number
• Narration

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Best Practices

• Ensure all required fields are filled correctly
• Verify account numbers and bank codes
• Double-check transfer amounts
• Verify recipient details through our verification page before processing

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Uploading and Verification

1

Upload Templates

1. After downloading and preparing your template, on the Bulk Transfer section
2. Click “Upload”
3. Select your completed template file
4. Click on Proceed and Wait for initial validation

2

Verify Templates

Before final processing, you’ll have the opportunity to:

• Review all entries
• Confirm recipient details
• Verify total transfer amount
• Check individual transaction details

Take time to review all details carefully. This verification step is crucial for preventing errors.

3

Initialize Transfers

1. After verification, review the summary of:
   • Total number of transactions
   • Total amount to be transferred
   • Total applicable fees
2. Proceed and enter your transaction PIN

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Status Tracking

• Monitor the progress of your bulk transfer in real-time
• View success and failure statuses for individual transfers

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Troubleshooting

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Common Template Errors

• Incorrect bank codes
• Invalid account numbers
• Missing required fields
• Formatting issues

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Resolution Steps

1. Download error report if available
2. Correct identified issues
3. Re-upload the template
4. Verify corrections
5. Reinitialize transfer

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Best Practices

1. Data Preparation
   • Keep a backup of your transfer data
   • Validate recipient information beforehand
   • Use consistent formatting
2. Verification
   • Always review transfers before initialization
   • Check total amounts against your records
   • Verify recipient details carefully
3. Processing
   • Ensure sufficient funds for the entire batch
   • Monitor the transfer status
   • Keep transaction records for reconciliation