Easily view and manage your customer wallets through the Monieswitch
dashboard. This guide walks you through the key operations available for
customer wallets.
View Wallet Details
Access comprehensive information about any customer wallet directly from your dashboard. Navigate to the wallet list, select a customer wallet, and view complete details including balance, tier status, and transaction history. What You Can See:- Balance Information: Available balance, booked balance, and today’s transaction amount
- Account Details: Unique account number, bank name, and account holder name
- Tier Status: Current tier with daily limits and maximum balance capacity
- KYC Information: Verification status, BVN (masked for security), NIN status, and date of birth
- Transaction Activity: Recent transactions, spending patterns, and transaction history
- Navigate to Wallets from the sidebar under the CORE section
- Use the search bar to find the wallet by account number or customer name
- Click on the wallet row to open the detailed view with all information
API Integration Example
API Integration Example
For programmatic access, you can retrieve wallet details using our API:Response includes: Available/booked balance, daily limits, account details, tier status, KYC information, and transaction totals.See the API Reference for complete endpoint documentation.
View Wallet Details
View Wallet Balance
Quickly check a customer’s current balance without navigating away from the wallet list. Each wallet row displays the current balance, making it easy to monitor customer funds at a glance. Balance Types Explained:- Available Balance: Funds currently available for immediate transactions
- Booked Balance: Total balance including pending/processing transactions
- Total Balance: Combined balance including all sub-accounts (if any)
Balance information is updated in real-time as transactions are processed. Any
incoming or outgoing transaction reflects immediately in the dashboard.
API Integration Example
API Integration Example
Retrieve balance information programmatically:The response includes wallet balance, account details, tier status, and child account information.See the API Reference for complete documentation.
Get Wallet Balance
Check Transfer Charges
View the current fee structure for different transaction types. Fee information is displayed automatically when initiating transactions through the dashboard or can be queried via API. Current Fee Structure:- Wallet-to-wallet transfers: ₦0.00 (Completely Free)
- Bank transfers (NIP): ₦10.00 - ₦50.00 per transaction
- Merchant operations (Credit/Debit): ₦0.00 (No charges)
All fees are transparently displayed before transaction confirmation. There
are no hidden charges.
API Integration Example
API Integration Example
Query current transfer charges:Returns the applicable charges for different transaction types.See the API Reference for details.
Get Transfer Charges
What’s Next?
Wallet controls
Manage wallet status: freeze, unfreeze, upgrade tier
Wallet transactions
Credit, debit, and transfer funds between wallets